The process may vary depending on which device you’re using. Once you’ve successfully purchased a clip, a confirmation email will be sent to your inbox. This email contains the details of your purchase as well as a download link that will remain active for 48 hours. While logged into your user account you can download the clip up to 15 times.
Click on the download link to start downloading the clip. Once the file has been downloaded, you can play it on your preferred media player. We recommend using VLC media player since it is free and compatible with nearly all file formats.
If your download link has expired, reach out to our Customer Support Team and we will help you. We are available 24/7 via chat, telephone or email!
NOTE: Creators are allowed to remove their content whenever they choose. You are encouraged to download your clips after purchase, even if the clip is streamable, so that you can still access them if they're removed from the website.